AUSTIN: Want Tickets to HAMILTON? Get All the Deets Here

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Austin, TX~ Bass Concert Hall ~ May 28-June 16, 2019

HAMILTON will go on sale Friday, April 12, at 10:00AM

HOW TO OBTAIN TICKETS?

Online is the fastest way to purchase tickets. The Texas Performing Arts website, TexasPerformingArts.org, is the only official website selling single tickets for HAMILTON performances at Bass Concert Hall. Any other website selling tickets to HAMILTON will be a broker or reseller and will charge you more than regular ticket prices. We cannot guarantee that tickets purchased through a ticket broker or reseller are valid, and therefore the Texas Performing Arts Ticket Office cannot assist guests who purchase through brokers if there are any problems with tickets.

 

 

Process for buying online:

  • Visit TexasPerformingArts.orgon a computer, tablet, or smartphone on Friday, April 12 before 10:00AM.
  • You will enter the virtual waiting room.
  • At 10am, everyone who is in the waiting room will be randomly assigned a place in the queue.
  • After 10am, new people entering the waiting room will be added at the end of the queue.
  • If you are still in the queue when inventory is scarce and/or tickets sell out, you will be notified with a message on your screen.

Please have your Texas Performing Arts account information handy. If you don’t already have a free account and password, set this up before April 12 to save time when the tickets go on sale. This information will help you log in quickly so you can order your HAMILTON tickets. If you need to create a free account, please visit TexasPerformingArts.org and click on MY ACCOUNT.

Now, buy tickets! Once you reach the buying page, you have 8 minutes to complete your purchase. You cannot select specific seats on an interactive map, but you will be able to choose from seating areas and prices. You are allowed four (4) tickets per household and all sales are final. Review and confirm your performance date and time before you purchase; there are no refunds or exchanges.

Remember to look for limited view seats. Look for the glasses icon on the interactive seating map to view.

Purchasing as a gift? Opt into mobile ticketing to easily transfer your ticket(s).

How do I protect my tickets?

Protect your investment. Each ticket has a one-of-a-kind barcode. Sharing this bar code online can compromise your tickets. Do not share a photo of the barcode on your HAMILTON tickets with anyone – especially on social media. Keep them in a safe place. #CoverTheCode. 

Purchasing as a gift? Opt into mobile ticketing to easily transfer your ticket(s).

How do I avoid scammers?

Please note that TexasPerformingArts.org and Bass Concert Hall are the ONLY authorized sources for HAMILTON tickets in Austin. If you purchase tickets from any other source, we cannot guarantee your seat. Tickets obtained from unauthorized sources are often greatly inflated in price. They may be stolen, counterfeit or invalid and may not be honored. Tickets purchased from other sources are not eligible for replacement if tickets are lost or stolen, or if the event is canceled or rescheduled. Broadway in Austin and Texas Performing Arts are not responsible for tickets purchased from other sources.

You should avoid unintentionally buying tickets from scalpers reselling tickets at many times face value. Here are a few simple BUYER BEWARE tips:

‧         Purchase your tickets from TexasPerformingArts.org or directly at the Bass Concert Hall Ticket Office.

‧         Most tickets in Austin will not exceed $535.00 (plus applicable fees) at the on sale.

‧         If you see tickets for hundreds or thousands of dollars, you are probably buying from a third-party ticket broker. There is no guarantee these tickets are genuine.

‧         The resale of event tickets in Austin is legal. You may well find event tickets on sale at ticket brokers. Though brokers are never the primary sales point, they access tickets by purchasing them in the same way as the consumer. Please keep in mind, when you buy from a broker:

‧         We cannot be responsible for tickets purchased through unauthorized third parties.

‧         We cannot replace your tickets if they are lost or stolen.

‧         We cannot issue a refund to you in case of an event cancellation.

‧         We cannot guarantee that your tickets are valid and therefore, cannot guarantee admittance.

‧         You may be paying much more than the ticket’s face value.

‧         We cannot contact you with information regarding time changes, show cancellations or other information.             

What is the running time for HAMILTON:

              Running time is 2 hours and 45 minutes including intermission.

Is the original Broadway Cast performing in the tour?

The Austin production of HAMILTON is part of the Philip company and features the nationally touring cast. Casting for the tour reflects the same talent, attention to detail and high quality as the Broadway production. For more information about the cast in this U.S. tour, visit: HAMILTONMusical.com/Tour

Is there an age recommendation for HAMILTON?

HAMILTON is appropriate for ages 10+ since there is some strong language. Every patron, regardless of age, must have a ticket.

Where can I learn more about HAMILTON?

Website: HAMILTONMusical.com
Facebook: HAMILTONMusical
Instagram: HAMILTONMusical
Twitter: @HAMILTONMusical

Will there be Open Caption, Audio Described, and ASL Performances?

Yes. Please see below for the relevant dates. More information on how to purchase will be available at a later date.

ASL Interpreted Performances:

Saturday, June 1 at 2:00PM

Saturday, June 15 at 2:00PM

Audio Described Performance:

Thursday, May 30 at 8:00PM

Are Group Sales available for HAMILTON?

No. Group sales are not available for HAMILTON

Is there a ticket limit?

There is a strict limit of four (4) tickets per household address. After all available tickets are sold, all of the online purchases will be reviewed. Any and all purchases found violating the HAMILTON ticket policy will be canceled without further consideration.

Are there any discounts available?

There are no discounts for any tickets for HAMILTON.

Can I get on a Waiting List for tickets?

There is no waiting list for HAMILTON tickets.

Will there be a lottery?

There will be a lottery for this engagement. More details will be available soon. Follow us on Facebook and Twitter to ensure you get the latest updates on the show.

What if I need to exchange or refund my tickets?

‧         Single ticket buyers: There are no exchanges or refunds for HAMILTON. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.

‧         Subscribers: HAMILTON exchanges are no longer available.

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